Privacy Policy
Welcome to Frost Forge Studio. This privacy policy outlines how we handle and protect the information you provide when using our services.
Compliance with the EU's General Data Protection Regulations (GDPR) is integral to our operations. This policy is crafted to transparently communicate our data collection and processing practices, avoiding convoluted legal jargon for your ease of understanding. Our intention is not to manipulate you into agreeing to terms you may regret later.
your privacy is our utmost priority. We collect only essential information, stored securely and used solely for its intended purpose. Rest assured, we won't disclose it unless legally compelled. Your trust is invaluable to us.
Who are we
Our website address is: https://frostforge.co.uk.
You can contact us via the email address team@frostforge.co.uk.
Collected Information
As we operate and manage our website, certain data is automatically collected and processed:
1. Analytics Data: Details of your visits, encompassing pages viewed and accessed resources. Information includes traffic data, location data, and other communication details.
2. Enquiry Data: When you submit an inquiry, we collect contact information, such as your name, email address, and phone number, to respond promptly.
3. Account Data: If you make a purchase or hire our services, we request your account and contact details.
Information Security
Our dedication to your data security is unwavering. To thwart unauthorized access or disclosure, we employ robust physical, electronic, and managerial protocols. These measures are meticulously designed to fortify and protect the information collected through our online channels.
Cookie Usage
When you make an inquiry on our site, you have the option to save your name, email address, and website details in cookies. This feature enhances convenience, eliminating the need to re-enter your information for subsequent inquiries. These cookies have a one-year duration.
Data Retention Duration
When you make an inquiry, both the inquiry and its accompanying metadata are retained indefinitely. This facilitates the automatic recognition and approval of subsequent inquiries, eliminating the need to hold them in a moderation queue.
External Website Links
While navigating our website, you may encounter links to other sites. It's important to recognize that once you exit our site using these links, we relinquish control over the destination website.
Consequently, we cannot assume responsibility for the safeguarding and privacy of any information you furnish during your visit to such external sites. Their privacy practices are distinct and not governed by our privacy statement. Exercise caution and review the applicable privacy statement of the linked website.
Policy Amendments
In the event of modifications to this policy, the changes will take effect immediately upon publication on our website.
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